19 Point Evaluation
South Florida Spotters is recognized for the accurate and
details of their summary evaluations here are aries
covered in the reports
1. Any suspicious activity with cash handling
2. Suspicious activity with drinking or any unaccounted for sales
3. Bartenders bar cleanliness
4. Bartenders speed of service
5. Bartenders pouring accuracy
6. Bartenders knowledge of mixology
7. Bartenders tab procedures
8. Bartenders checking ids.
9. Credit cards handling and procedures
10. Proper change returned
11. Up selling skills
12. Cash handling procedures, proper change back, etc.
13. Bartenders attitude towards customers, management
14. Wait staffs service and table maintenance
15. Bartenders appearance and demeanor
16. Speed of service to the wait staff
17. Follow up on food deliveries
18. Any illegal drug activity seen on the premises
19. Management present and circulating.
Our Business is Spotting
The Hospitality Industry looses millions of dollars each year to dishonest employees, it is time to investigate the performance of your bar staff. You may be thinking "This is what I have a manager for and even cameras." Well... that's true, but your manager is a very visible extension of the employer. Everyone is on their best behavior when the "boss" is around. Spotters work undercover as customers. They remain completely anonymous, allowing the employees to work as they normally would when the "boss" is not around. Cameras can not compare to the detection of the eyes and ears of our trained agents sitting right at your bar.
